Knowing Your Legal Rights
Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004, is about the rules on compensation and assistance to passengers in the event of denied boarding for overbooking and of cancellation or long delay of flights.
For example, in case a passenger has been rerouted due to cancellation or denied boarding, the compensation amount is payable if the passenger's actual arrival time is delayed beyond the scheduled arrival of their originally booked flights. Even if your flight disruption happened earlier (within the last two to six years, depending on the operating airline and your route), you still are eligible for compensation.
The EU published an explanatory website that details the various situations triggering a compensation, which you can visit for more information.
EU Air Passenger Rights
Airlines Compensation Claim Process
No one likes to experience waiting in the airport because of a flight delay, much less a flight cancellation. But there is something that in some ways could remedy the frustration if it happens; claiming compensation.
The general difficulties for claiming compensation from airlines directly by the passengers, can be solved by Compensair online services that operates on a "no-win, no fee" basis contingency fee.
Compensair prepares all the necessary documents, submit the claim with the airline and takes care of all the further communication with the airline to settle a case, including going to court if necessary; in case the airline refuses to pay the compensation, Compensair will initiate a legal process bearing all the legal fees.
All you have to do is to fill out a form entering your flight details and write a short description; Compensair will do the rest.
Customers are not charged any fee unless they get compensated by the airline. If the customers receive compensation for the claim, Compensair will charge 25% of the compensation amount as a filing fee for the legal process on the passenger’s behalf.