EU Flight Delay Compensation Guide

You may be entitled to up to 600 Euro of compensation in case your flight has been delayed, cancelled or if you have been denied boarding in the last 6 years.

​Compensair is a service which assists passengers of European and Turkish airlines to claim compensation.

It takes less than 2 minutes to check flight, calculate potential compensation and submit the application. No payments up-front are required.
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Guide To Claim Compensation For Delayed Or Cancelled Eu Flights

Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004, is about the rules on compensation and assistance to passengers in the event of denied boarding for overbooking and of cancellation or long delay of flights. 

For example, in case a passenger has been rerouted due to cancellation or denied boarding, the compensation amount is payable if the passenger's actual arrival time is delayed beyond the scheduled arrival of their originally booked flights. Even if your flight disruption happened earlier (within the last two to six years, depending on the operating airline and your route), you still are eligible for compensation.

The EU published an explanatory website that details the various situations triggering a compensation, which you can visit for more information.

EU Air Passenger Rights

• If your flight is within the EU and is operated either by an EU or a non-EU airline
• If your flight arrives in the EU from outside the EU and is operated by an EU airline
• If your flight departs from the EU to a non-EU country operated by an EU or a non-EU airline
• If you have not already received benefits (compensation, re-routing, assistance from the airline), for flight related problems for this journey under the relevant law of a non-EU country
• The same applies for Turkish airlines and flight route​

Compensation for flight delay or cancellation

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Compensation Conditions

• If your flight is delayed for more than 3 hours
• If your flight is cancelled
• If your flight is delayed for less than 3 hours, but you miss a connection flight and arrive to your final destination more than 3 hours late
• If you were denied boarding because of lack of vacant seats (overbooking)
• Your flight must not be delayed due to weather or other extraordinary conditions
• Your flight must have been commenced no later than 6 years ago

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Compensation Amount

1. 250 Euro for all flights of 1,500 kilometers or less
2. 400 Euro for all intra-Community flights of more than 1,500 kilometers, and for all other flights between 1,500 and 3,500 kilometers
3. 600 Euro for all flights not falling under (1) or (2)

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Airlines Compensation Claim Process

No one likes to experience waiting in the airport because of a flight delay, much less a flight cancellation. But there is something that in some ways could remedy the frustration if it happens; claiming compensation.

The general difficulties for claiming compensation from airlines directly by the passengers, can be solved by Compensair online services that operates on a "no-win, no fee" basis contingency fee.

Compensair prepares all the necessary documents, submit the claim with the airline and takes care of all the further communication with the airline to settle a case, including going to court if necessary; in case the airline refuses to pay the compensation, Compensair will initiate a legal process bearing all the legal fees.

All you have to do is to fill out a form entering your flight details and write a short description; Compensair will do the rest.

Customers are not charged any fee unless they get compensated by the airline. If the customers receive compensation for the claim, Compensair will charge 25% of the compensation amount as a filing fee for the legal process on the passenger’s behalf.

Fill Out The Form Below And Get The Estimation

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