Frequently Asked Questions
Tours
WHAT IS THE IDEAL DURATION OF A TRIP TO JAPAN?
The ideal duration for a trip to Japan depends on your interests and the time you have available. For a first trip, we recommend a stay of at least 10 to 14 nights to discover the main cities and sites of the country, such as Tokyo, Kyoto, Osaka, and Hiroshima. To explore Japan in more depth and discover the beauty of its islands, countryside, and mountains, it is best to stay for 3 to 4 weeks.
HOW DO I BOOK A TOUR
It's very simple and easy, just book directly online through our website:
* travel insurance and options included
- Choose the tour of your choice, your departure date and indicate the number of participants. Several options are available to you.
- Pay a deposit of 35% of the total amount* online and confirm your reservation.
- You will then receive an e-mail confirming the conditions of your registration.
- Book your flight ticket, either with Japan Experience or by yourself (taking into account the necessary schedules for your tour)
- One month before departure, settle the balance of your booking.
* travel insurance and options included
WHEN IS THE BEST TIME TO SEE THE CHERRYBLOSSOM? AND THE AUTUMN LEAVES?
Recommended dates for seeing the spring flowers:
Recommended dates outside of spring :
- Plum blossoms: mid-February to mid-March
- Cherry blossoms (Sakura): between 20 March and 15 April (dates vary from year to year)
- Wisteria, iris, azaleas: mid-April to end of May
- Hydrangeas: June
- Lotus flowers: August
Recommended dates outside of spring :
- Autumn leaves: mid-November
- Observation of Zen gardens under the snow: mid-December to mid-February
WHAT SHOULD I DO IF I HAVE DIETARY restrictions?
Once you book the tour, we contact you and ask for further information, such as food dietary requirements, allergies, etc. This is done to ensure that we can accommodate your needs and preferences during the trip. Providing this information in advance helps us make the necessary arrangements and guarantees a smooth and enjoyable travel experience for you.
So, please let us know when we contact you if you want vegetarian, vegan, or halal food to be served during your tour, for example.
So, please let us know when we contact you if you want vegetarian, vegan, or halal food to be served during your tour, for example.
Are hotels Muslim friendly?
It is important to note that while efforts will be made to accommodate Muslim-friendly hotels, availability cannot be guaranteed. However, rest assured that alternative arrangements will be made to ensure a comfortable stay for all travelers.
Hotels are selected among 3- and 4-star hotels. According to the timing of the tour, if Muslim-friendly hotels are not available for reservation, other hotels will be booked. So, please carry your prayer mat, compass, and other necessary things you need with you.
Hotels are selected among 3- and 4-star hotels. According to the timing of the tour, if Muslim-friendly hotels are not available for reservation, other hotels will be booked. So, please carry your prayer mat, compass, and other necessary things you need with you.
What is a self-guided tour?
A self-guided tour in Japan is a pre-planned travel package that provides you with a detailed itinerary, accommodation, and transportation options for exploring the country at your own pace. Unlike guided tours, you will not be accompanied by a tour guide, allowing you more flexibility and independence during your trip. You will also be handed a travelogue that give you information about all the details you may need while traveling in Japan.
What are the advantages of choosing a custom trip to Japan?
Opting for a tailor-made trip to Japan allows you to customize your itinerary according to your desires and interests. Whether you want to discover the temples of Kyoto, the excitement of Tokyo, the cultural richness of Osaka or travel off the beaten path, our Japanese travel experts will work with you to create an itinerary that suits your wishes. You will be able to fully enjoy the discovery of Japan at your own pace and according to your preferences.
How to book a custom tour in Japan with Japan Experience?
To book a custom tour in Japan with Japan Experience, here are the steps to follow:
Enjoy your tailor-made trip to Japan, with the support and assistance of our consultants and our team on site.
- Contact us via our website, to discuss your travel wishes and needs.
- A travel consultant specializing in Japan will contact you to discuss your wishes and begin to develop a customized itinerary.
- Once you are satisfied with the proposed itinerary, our team will proceed with the booking of accommodations, transportation and included activities.
- You will receive all the necessary documents in your travel diary before your departure for Japan.
Enjoy your tailor-made trip to Japan, with the support and assistance of our consultants and our team on site.
Activities
How do I book activities?
Booking activities is a straightforward process. Simply go to the activity page of the desired experience, follow the steps to book and pay for the activity online.
After booking, you will receive instructions about the meeting place, the time and the tickets via email. Depending on the activity, you may receive your tickets via email or through the post office. Be sure to check the instructions carefully to ensure that you have all the necessary information before your activity.
After booking, you will receive instructions about the meeting place, the time and the tickets via email. Depending on the activity, you may receive your tickets via email or through the post office. Be sure to check the instructions carefully to ensure that you have all the necessary information before your activity.
What are the top family-friendly things to do in Tokyo?
Tokyo is a city full of exciting family-friendly activities. Here are some of the top ones:
Tokyo DisneyLand & Tokyo DisneySEA: These two Disney theme parks are a must-visit for families. They offer a wide range of attractions and entertainment, including parades, shows, and thrilling rides.
Tokyo for Kids activity: This tour with a private guide is specially designed for families with children who want to learn more about Japan. It combines things like games and Japanese culture, fashion and temples, indoor museums and outdoor gardens.
Sanrio Puroland: If your kids love Hello Kitty and other Sanrio characters, this indoor theme park is the place to go. It features cute attractions, live shows, and plenty of photo opportunities.
Ueno Park: This large park in central Tokyo offers many family-friendly activities, including a zoo, a natural history museum, and several playgrounds.
Sumida Aquarium: Located in the Tokyo Skytree Town complex, this aquarium features a wide variety of sea creatures and interactive exhibits that will entertain both kids and adults.
TeamLab Planets: This immersive digital art museum is a unique experience that will amaze your family. The exhibits are interactive and use cutting-edge technology to create a magical world of light and sound.
Tokyo DisneyLand & Tokyo DisneySEA: These two Disney theme parks are a must-visit for families. They offer a wide range of attractions and entertainment, including parades, shows, and thrilling rides.
Tokyo for Kids activity: This tour with a private guide is specially designed for families with children who want to learn more about Japan. It combines things like games and Japanese culture, fashion and temples, indoor museums and outdoor gardens.
Sanrio Puroland: If your kids love Hello Kitty and other Sanrio characters, this indoor theme park is the place to go. It features cute attractions, live shows, and plenty of photo opportunities.
Ueno Park: This large park in central Tokyo offers many family-friendly activities, including a zoo, a natural history museum, and several playgrounds.
Sumida Aquarium: Located in the Tokyo Skytree Town complex, this aquarium features a wide variety of sea creatures and interactive exhibits that will entertain both kids and adults.
TeamLab Planets: This immersive digital art museum is a unique experience that will amaze your family. The exhibits are interactive and use cutting-edge technology to create a magical world of light and sound.
Is the city safe for tourists?
Japan is known for its low crime rates. The cities are generally considered a safe destination for tourists due to its low crime rates and well-maintained public spaces. Visitors can explore the city's vibrant neighborhoods and attractions with peace of mind. You can feel secure while sightseeing, shopping, or dining in the city. The public spaces, including streets, parks, and transportation facilities, are kept clean and in good condition, ensuring a pleasant and safe experience for visitors. Moreover, the people in Japan are generally friendly and helpful, making it easy for tourists to ask for assistance or directions when needed.
While it is a safe destination, it's still important to follow basic safety precautions, such as keeping an eye on your belongings and being aware of your surroundings.
While it is a safe destination, it's still important to follow basic safety precautions, such as keeping an eye on your belongings and being aware of your surroundings.
House Rentals
How can I book a holiday rental?
Visit the page of the home or apartment that interests you. You'll be able to choose the duration of your reservation and the number of travelers. If the grayed-out dates indicate that the accommodations are not available during that period.
It is advisable not to wait until the last minute to book. Remember to plan your trip as early as possible to secure the accommodation you desire! They go quickly.
It is advisable not to wait until the last minute to book. Remember to plan your trip as early as possible to secure the accommodation you desire! They go quickly.
What are the advantages of holiday rental compared to a hotel?
The benefits are numerous, but the main benefits are as follows:
- For a comparable level of comfort and size, holiday rentals are significantly cheaper than a hotel, especially when travelling as a group.
- Renting with us lets you live like a local, in contact with the people, and have experiences that you'll never get staying in a hotel.
- Enjoy at your own pace, you cook according to your taste, and are left in peace.
Do the homes have Internet access?
All homes have Wi-Fi access.
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