Credit Cards & Traveler's Checks

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Contacts For Lost And Stolen In Japan

If you lose your credit card or traveler's checks, contact the issuers directly to arrange for replacements. Below links provide you contacts for major traveler's checks and credit card issuing companies in Japan. 
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Credit Cards


American Express

  • Tel: 1-800-528-4800 (Toll Free - Customer Service)
  • Tel: 1-800-327-1267 (Toll Free - Lost or Stolen Card)
  • Tel: 0120-020120     (Toll Free - Lost or Stolen Card - 24 hours) 
  • Tel: 03-3220-6100    (Toll Free - Lost or Stolen Card - 24 hours)
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Diner's Club

  • Tel: 0120-074-024 (Toll-free/English)
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Master Card

  • Tel: 00531-11-3886
  • Tel: 1-636-722-7111 (U.S. collect call emergency number)
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Visa Card

  • Tel: 006633-800-553 (Toll Free/Japanese)
  • Tel: 00531-44-0022   (Toll Free/English) 
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Citi Card

  • Tel: 0120-003-081 (Toll Free/English)
  • Tel: 045-330-6901 (from mobile phone)
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China Union Pay

  • Tel: 0034-800-800287 (Help Desk/Chinese)
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Discover

  • Tel: 1-801-902-3100 (American DISCOVER Customer Service) 
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Traveler's Checks


Travelex Group

  • Tel: 03-3568-1061 
  • Tel: 0120-779-656​​
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American Express

  • Tel: 0120-779-656 
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Master Card

  • Tel: 00531-11-3886
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Visa Card

  • Tel: 00531-78-0112
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Travelex

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  • Home
  • Explore Japan
    • Destinations
    • Plan Your Next Trip
  • Basic Info
  • Halals
  • Shop
    • Pardis Bazaar
    • Muslim Hijab Store