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Credit Cards & Traveler's Checks
​Japan

Contacts For Lost And Stolen

If you lose your credit card or traveler's checks, contact the issuers directly to arrange for replacements. Below links provide you contacts for major traveler's checks and credit card issuing companies in Japan. 
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Credit Cards
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American Express

Tel: 1-800-528-4800  (Toll Free - Customer Service)
Tel: 1-800-327-1267  (Toll Free – Lost or Stolen Card)
Tel: 0120-020120      (Toll Free – Lost or Stolen Card – 24 hours) 
Tel: 03-3220-6100     (Toll Free – Lost or Stolen Card - 24 hours)
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Diner's Club

Tel: 0120-074-024     (Toll-free/English)
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Master Card

Tel: 00531-11-3886
Tel: 1-636-722-7111  (U.S. collect call emergency number)
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Visa Card

Tel: 006633-800-553  (Toll Free/Japanese)
Tel: 00531-44-0022    (Toll Free/English) 
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Citi Card

Tel: 0120-003-081      (Toll Free/English)
Tel: 045-330-6901      (from mobile phone)
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China Union Pay

Tel: 0034-800-800287 (Help Desk/Chinese)
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Discover

Tel: 1-801-902-3100   (American DISCOVER Customer Service) 
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Traveler's Checks
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Travelex Group

Tel: 03-3568-1061 
Tel: 0120-779656​
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American Express

Tel: 0120-779-656 
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Master Card

Tel: 00531-11-3886
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Visa Card

Tel: 00531-78-0112
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Travelex  -  Thomas Cook Mastercard  -  Visa Interpayment Cheques